Privacy Policy For The Income Solution SA (TISSA)

 

By accessing and using this website, the user consents to the processing of their personal information by the Income Solutions SA trading as Tissa on the basis set out in this privacy notice. If the user does not consent, the user must immediately stop accessing and/or using this website.

 

Public Forums

Please remeber that any information (including personal and business information) that you submit, post, or otherwise reveal in a public forum (such as a bulletin board, chat room, blog, facebook, or product discussion forum) is not subject to this Privacy Policy, as such information will be seen by third parties not related to us and may be used by them or us to contact you for any purpose.

 

We may communicate with you using email, SMS, and other channels (sometimes through automated means) as part of our effort to market our products or services, administer or improve our products or services, to send you job alerts, or for other reasons stated in this Privacy Notice. You have an opportunity to withdraw consent to receive such direct marketing communications, as permitted by law.

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by submitting a request through the emailing us on unsubscribe@tissa.co.za, or by using the UNSUBSCRIBE link in any email communication you may have received.

Please note that you may continue to receive non-marketing communications as may be required to maintain your relationship with Tissa.

In addition to the communication described here, you may receive third-party marketing communications from providers we have engaged to market or promote our products and services. These third-party providers may be using communications lists they have acquired on their own, and you may have opted-in to those lists through other channels.  If you no longer wish to receive emails, SMSs, or other communications from such third parties, you may need to contact that third party directly.


This Privacy Policy Notice governs the use of the web pages at TISSA and its associated services, web pages, domains and sub-domains, which are owned and operated by TISSA ("Owner"). Wherever this Notice refers to "users" it means "you", while "we" or "our" refer to TISSA and "Web Site" refers to www.tissa.co.za. 
PRIVACY POLICY
Welcome to TISSA (the "Site").

We understand that privacy online is important to users of our Site, especially when conducting business. 
This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without 
transacting business and Visitors who register to transact business on the Site and make use of the various services offered by TISSA (collectively, "Services") ("Authorized Customers").

"Personally Identifiable Information" 
refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, and email address Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) 
or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected? 
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers..

What organizations are collecting the information? 
In addition to our direct collection of information, our third party service pay processors and payroll accounts. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. 

How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information. 

With whom may the information may be shared?
Personally Identifiable Information about Authorized Customers may be shared with other members of our staff for evaluation or support of our product. TISSA does not sell, rent, or share your personal information with any third party.

How is Personally Identifiable Information stored?
Personally Identifiable Information collected by TISSA is securely stored and is not accessible to third parties or employees of TISSA except for use as indicated above.

Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.

How does TISSA use login information? 
TISSA uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information to better our services for our members. Login information is never shared, sold, rented to any third parties.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
TISSA has entered into and will continue to enter into partnerships and other affiliations with a number of vendors.
Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. 
Our privacy policy does not cover their collection or use of this information. 
Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers. 

How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Any information to be determined as sensitive is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences. 

How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at support@tissa.co.za 

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting support@tissa.co.za. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward. 

What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure. 

Links:
This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.